Thursday, October 31, 2013

Unable to process Create message - Profile Syncronisation in SharePoint 2010

Recently, when I am working for One of my Project, faced the issue with the user profile synchronization for SharePoint 2010.I followed the below steps to Trouble shoot the issue.

   Issue: Unable to add user properties for user profile connection. Getting “Unable to process Create message” error.

          No Error’s in the event log, ULS Logs and FIM

 Steps taken to troubleshoot the issue:

 note: Before following the steps please take a backup of your Profile and Sync DB.

           Follow the below TechNet article to Reset profile synchronization’: 


 Rebooted the APP sever after the reset and added the Farm account on Sync DB as DBO owner on SQL server.

Started the profile synchronization service on APP server.

Ensure the profile service started successfully without any errors.

Checked the User profile application and found that the profiles connection got removed automatically (Expected behavior after the Reset Sync Instance).

Created a new profile connection successfully without any error (Unable to process Create message )

 After that I am able to edit/modify/update the profile connection without any error



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Your feedback is Much Appreciated. I will try to reply to your queries as soon as possible!!Anil Avula

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