Your personal site cannot be created because a site already exists. Contact your site administrator for more information

Your personal site cannot be created because a site already exists. Contact your site administrator for more information.

We see the error some times when we create the personal site using My Site option in SharePoint. There could be of many reasons of not able to create the My site. In this article I am providing the most common that we need to look.

Issue: Your personal site cannot be created because a site already exists. Contact your site administrator for more information

Cause: There will be a site already created with the same User as that of the current user

Solution: Ensure to check and follow the below to resolve the error.

1.     There will be a site already created with the same user  as that of the current user.

2.     So just delete the site by going to Central Admin> Application Management > SharePoint Site Management > Delete Site Collection ->

3.     Try to create the new My site and check.

Note: But this condition may also arise if you have multiple domain users accessing your portal Such case the display name of any of the user have to be changed.

 

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